Terms & Conditions

Welcome to Deetya Jewellery. This website (www.deetyajewellery.com) is owned and operated by Deetya (“Company”, “we”, “our”, or “us”). By accessing or using this site, you agree to follow and be bound by the terms and conditions outlined below. If you do not accept these terms, kindly avoid using the website.

Legal Entity

Deetya operates under a registered business entity in accordance with Indian laws.

Eligibility

By using this website, you confirm that you are at least 18 years of age. If you are under 18, you may only use this site under the supervision of a parent or legal guardian. Under Indian Contract Act, 1872, minors cannot enter into a binding contract.

Products & Pricing

We aim to describe all products as accurately as possible. However, variations in colour or size may occur due to photographic lighting or screen differences.

 

Our prices may change without prior notice. All product prices include applicable GST. Please note that customs duties or international taxes, if applicable, must be paid by the customer upon delivery.

Orders, Cancellations & Modifications

You may cancel or modify your order within 1 hour of placing it, as long as it has not been dispatched. To request a cancellation, please email us at support@deetyajewellery.com with your order ID. Once the order is shipped, changes will not be accepted.

Return, Exchange & Refund Policy

Your satisfaction is important to us, and we stand by the quality of our jewellery. However, we only accept returns or exchanges in the case of damaged or incorrect items.

To be eligible:

  • You must report the issue within 2 days of delivery.

  • The item should be unused, unworn, and returned in its original packaging.

  • Send an email to support@deetyajewellery.com with photo or video proof of the damage or error.

We offer exchange only for eligible products. If a replacement isn’t possible, we will issue a refund for the product value.

❌ Returns and exchanges are not accepted for:

  • Sale or discounted items

  • Customized or pre-ordered items

  • Minor colour or design differences due to screen settings or craftsmanship

🔗 Read the full policy here: Returns & Refunds

Shipping, Delivery & Charges

Shipping charges appear at checkout and are non-refundable.
For approved returns, we will refund only the product value. Customers are responsible for international customs duties and taxes, if any.

Please understand that delays caused by natural calamities, strikes, or courier disruptions are beyond our control.

🔗 Read the full policy here: Shipping Policy

Payment Terms

We accept secure payments via major debit and credit cards. By placing an order, you confirm that:

  • You are using a valid payment method legally belonging to you.

  • You are authorized to carry out transactions using that method.

Intellectual Property

All content on this website—including text, images, designs, logos, and graphics—is the property of Deetya. Any unauthorized use, copying, or distribution is strictly prohibited and may lead to legal action.

Privacy & Data Use

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your data. By continuing to use this site, you agree to the terms of that policy.

Site Modifications

We may update or modify these terms at any time. You are responsible for reviewing the terms periodically. Continued use of our site implies your acceptance of the latest version.

Force Majeure

Events beyond our reasonable control—including natural disasters, pandemics, strikes, or regulatory changes—may delay or prevent our performance. We will not be held liable for such delays.

Governing Law & Jurisdiction

These terms are governed by Indian law. In case of disputes, the courts of Haryana will have exclusive jurisdiction.

Contact & Grievances

For any questions, concerns, or grievances, please contact us:

Thank you for shopping with Deetya. We hope to be a small part of your big moments. 💖

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